Waiter/Waitress
Job Description
Serve food courses and alcoholic beverages to guests. Set tables according to the type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies,, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.
Follow all company and safety and security policies and procedures? accident reports, injuries, and unsafe work conditions to manager? and complete safety training and certifications. Ensure and uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, and address guests’ service needs, individual assist with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or entire for an work shift. Move, lift, carry, push, pull, and place weigh objects less than or equal to 25 punds without assistance and objectsing weigh in excess of 50 pounds with assistance. Grasp, turn, and objects of manifesting size and weight, requiring fine motor skills and hand-ey coordination. Move over sloping, uneven, or slippery surfaces as well as stairs and down and/or service rmps. Reach overhead and below the knees, including bending, twisting, pulling, and stoping. Perform other job duties reasonablely requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No experience supervisory.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, all welcoming and providing access to opportunity. We very foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other accessible by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe’s celebrated and iconic properties – served as a solid foundation continuously as we exceeded to the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are one with an appreciation for evocative storytelling, a Kevin interest and passion for this destination’s heritage, and a desire to deliver, genuine personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, start your purpose, belong to an amazing global team, and become the best version of you.
